Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how PlainLab ("PlainLab", "we", "us") collects, uses and protects information when you use our websites, web apps, mobile apps and desktop apps, including Mergram, PlainTake and any other product that links to this policy (together, the "Services"). Some apps may show an additional notice that adds detail specific to that app.

1. Information we collect

• Account information. Your name, email address and profile picture, either entered by you or provided when you sign in with a third-party account such as Google or Apple.
• Content you provide. Files, documents, data and settings you create, upload or connect so the Services can do what you ask them to.
• Usage and device information. Basic technical data such as device type, operating system, app version, pages visited, features used, crash reports and approximate location derived from your IP address.
• Purchase information. Payments are processed by Apple, Google or our payment processor. We receive confirmation of your purchase or subscription status, but never your full card number.
• Communications. Messages you send us, for example support emails.

2. How we use information

• To provide, maintain and improve the Services and the features you request.
• To create and manage your account and process purchases.
• To respond to support requests and send important service notices.
• To keep the Services secure and prevent fraud or abuse.
• To comply with legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Google user data

Some Services let you connect your Google account. When you do, we request only the permissions (scopes) needed for the features you use, and Google shows you exactly what is requested before you agree. Depending on the app, this may include your basic profile and email address, or access to specific files in Google Drive, Docs, Sheets or other Google services that you choose to work with.

Data received from Google APIs is:

• used only to provide and improve the user-facing features of the app you connected;
• never sold, and never used or transferred for advertising, including retargeting or interest-based ads;
• never used to develop, improve or train generalized AI or machine learning models;
• never read by humans, except with your explicit consent, when needed for security purposes (such as investigating abuse), to comply with applicable law, or when aggregated and anonymized for internal operations.

PlainLab's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke our access at any time from your Google Account permissions page.

4. How we share information

We share information only as needed to run the Services:

• Service providers that host, store, analyze or process data on our behalf (for example cloud hosting, analytics, email and payment providers), bound by contracts that limit their use of your data.
• Legal reasons, when required by law or to protect the rights, safety and property of our users, the public or PlainLab.
• Business transfers, if PlainLab is involved in a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.
• With your consent, or at your direction.

5. Data retention and deletion

We keep your information for as long as your account is active or as needed to provide the Services, and afterwards only as long as required for legal, accounting or security purposes.

You can delete your account and associated data from within the app where that option is available, or by emailing hi@plainlab.dev from the address linked to your account. We will complete deletion within 30 days, except for information we must keep by law.

6. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To make a request, contact hi@plainlab.dev. We will not discriminate against you for exercising these rights.

8. Children

The Services are not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.

9. International transfers

We and our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for these transfers.

10. Third-party services

The Services may link to or integrate with third-party services, such as Google, Apple or payment providers. Their handling of your information is governed by their own privacy policies.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above and, for material changes, notify you in the app or by email.

12. Contact

Questions about this policy? Email hi@plainlab.dev.